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How To Say No and Mean It!
Kirsten Fielke
Posted: 26-11-2009
•Differences between assertive, passive and aggressive communication
•Building confidence and achieving a balance in your lifestyle by communicating assertively
•Effective communication styles
•When is it appropriate to be assertive?
•Dealing with difficult situations - feeling empowered after an interaction - not uncomfortable
•Being assertive in the workplace
•Opportunities to develop practical skills
Where: See attached flyer for details
When: See attached flyer for details
Start Date: 29th January 2010
Costs: $20 paid in advance
Creche:
Contact Name: Kerry Reid
Contact Phone: 8392 3100
Attached file: Click here to view flyer
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